Terms and Conditions

ASSENT

As with any business service, there are important rules and laws that you should understand and adhere to. By using the isocertificateconsultants.com website, you hereby consent to our policies, and you are deemed to have read and agreed to be bound by them. Please read them carefully before using ISO Certification Hub.com. These terms of service constitute a legally binding agreement made between you and ISO Certification Hub.

TERMS AND CONDITIONS

This website is owned by ISO Certification Hub. It is our proprietary property and all source code, databases, trademark, logo, functionality, software, website designs, audio, video, text, photos, and graphics on this website are owned and licensed by ISO Certification Hub. The purpose of this website is to provide information about our products and services and sell them.

    You are specifically restricted from all of the following:

  • Using this website in any way that impacts user access to this Website;
  • Using this website contrary to applicable laws and regulations, or in any way may cause harm to the website, or to any person or business entity
  • Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this website
  • Using this website to engage in any advertising or marketing

PRIVACY POLICY

At ISO Certification Hub, which is accessible from isocertificateconsultants.com, one of our utmost priorities is your privacy. We are committed to protecting and respecting your privacy. We have adequate security practices and procedures in place and a comprehensive documented information security program and policies that contain managerial, technical, operational and physical security measures that are appropriate to protect information received by us.

By using the ISO Certification Hub.com website, you hereby irrevocably and unconditionally authorize ISO Certification Hub to use the information provided by you. We may receive information about you such as your name, company name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide while making any enquiry with us either online or in any other manner. We use the information we collect in various ways, including to communicate with you to provide information and updates relating to our services and for marketing and promotional purposes. Any information concerning the client and their respective records may be passed to authorized third parties

CONFIDENTIALITY POLICY

At ISO Certification Hub, we are committed to maintaining confidentiality of the information & documents shared by our prospective customers with us. We believe that confidentiality is central to the trust between our staff, our clients and local, regional or national service providers. Where ISO Certification Hub works in partnership with other voluntary organizations to deliver a service, client data and referrals may be shared with partners as required. We never disclose any information pertaining to our clients to any third parties except in a case where it is necessary to serve our services to customers. Client records are regarded as confidential and therefore will not be divulged to any unauthorized third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, lease or rent your personal information stored on this website to any third party for their independent use or benefit. We shall not retain any of your sensitive personal data or information unless retention of the information is required for rendering the services or is required under any provision of law.

TYPES OF DATA COLLECTED

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

ISO Certification Hub uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • To provide analysis or valuable information so that we can improve the Service
  • Transfer Of Data

    Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction

    If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

    Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

    ISO Certification Hub will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information

    Disclosure Of Data

    Legal Requirements

    ISO Certification Hub may disclose your Personal Data in the good faith belief that such action is necessary to:

    • To comply with a legal obligation
    • To protect and defend the rights or property of Service and Training
    • To prevent or investigate possible wrongdoing in connection with the Service
    • To protect the personal safety of users of the Service or the public
    • To protect against legal liability
    Security Of Data

    The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

REFUND POLICY

ISO Certification Hub asks you to read and understand the service details prior to making a financial commitment. ISO Certification Hub will not, under any circumstances, issue refunds for commenced service. If works have not started then a full refund will be offered. We are not able to refund course fees once the candidate has completed the registration process. In other words, the consultancy fees paid by the client are NON REFUNDABLE

No refund can be claimed for delay in receiving hard copy certificates through courier services (external service provider). ISO Certification Hub reserves the right to cancel a customer's service at any time.

If cancellation is caused by customer’s violation of these policies, then no refund is due. It only applies to accounts that are canceled by the customer and not by ISO Certification Hub.

If the client has paid twice by mistake for one transaction, then one transaction amount will be refunded via the same source within 15 to 20 working days.